• What is my Spark password and how can I change it?

• What if I forget my Spark password?

• What if I cannot login to a Spark PC with the correct password?

• How do I print from a Spark PC?

• How long can I use the Spark PCs each day?

• What software can I use to write files to CD-R, CD-RW, DVD-R or DVD-RW?

What is my Spark password and how can I change it?

Your Spark password is the same as your TP password. For full-time students, please login using your admission number and TP password.

For part-time students and external members, please approach the Customer Service Counter at Level 2. if you are unsure of your login details.

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What if I forget my password?

If you are a full-time student, please approach the CyberCentre for help. For part-time students and external members, please approach the Customer Service Counter on Level 2 to reset your password.

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What if I cannot login to a Spark PC with the correct password?

If you are a full-time student, please approach the CyberCentre for help. For part-time students and external members, please approach the Customer Service Counter on Level 2 for help.

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How do I print from a Spark PC?

There are printers on Level 2, Level 3, Level 4 (LRC), and Level 5 (Research Room). Each printer is linked to the Spark PCs.

You can send your print job to any of these networked printers. At the printer, insert your cashcard, log into your account (at the PC beside the printer) and follow the instructions next to the printer. Printing will then proceed.

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How long can I use the Spark PCs each day?

You are limited to 5 hrs of Spark PC usage per day. When a maximum of 5 hrs has been used, you will not be able to book or access another Spark PC for that day.

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What software can I use to write files to CD-R, CD-RW, DVD-R or DVD-RW?

You can use these applications to do so:

• For NEC PCs - Use Sonic RecordNow!
• For ACER PCs (SP2_28 to SP2_43) - Use NTI CD & DVD Maker.

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