• What is my Spark password?

• What if I forget my Spark password?

• What if I cannot login to a Spark PC with the correct password?

• How do I print from a Spark PC?

• How long can I use the Spark PCs each day?

• What software can I use to write files to CD-R, CD-RW, DVD-R or DVD-RW?

What is my Spark password?

Your Spark password is the same as your TP password. For full-time students, please login using your admission number and TP password.

For part-time students, please approach the Customer Service Counter at Level 2. if you are unsure of your login details.

For external members, you will be issued with a default password which must be changed for added security. Please click here for instructions.

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What if I forget my password?

If you are a full-time student, please approach the CyberCentre for help. For part-time students and external members, please approach the Customer Service Counter on Level 2 to reset your password.

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What if I cannot login to a Spark PC with the correct password?

If you are a full-time student, please approach the CyberCentre for help. For part-time students and external members, please approach the Customer Service Counter on Level 2 for help.

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How do I print from a Spark PC?

There are printers on Level 2, Level 3, Level 4 (LRC), and Level 5 (Research Room). Each printer is linked to the Spark PCs.

You can send your print job to any of these networked printers. At the printer, use the ez-link card, log into your account (at the PC beside the printer) and follow the instructions next to the printer. Printing will then proceed.

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How long can I use the Spark PCs each day?

You are limited to 5 hrs of Spark PC usage per day. When a maximum of 5 hrs has been used, you will not be able to book or access another Spark PC for that day.

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What software can I use to write files to CD-R, CD-RW, DVD-R or DVD-RW?

You can use these applications to do so:

• For NEC PCs - Use Sonic RecordNow!
• For ACER PCs (SP2_28 to SP2_43) - Use NTI CD & DVD Maker.

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