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Online Videos

bulletspaceBusiness bulletspaceNutrition & Cookery
bulletspaceCustomer Service bulletspaceResearch
bulletspaceThe Environment bulletspaceScience & Technology
bulletspaceHospitality Industry bulletspaceSelf Improvement
bulletspaceHuman Services  

Business

e-commerce E-commerce in business highlights 3 case studies on using the Internet to capture & exploit new markets. Three Australian companies are investigated. Main Programme | Bonus Features (28, 5 mins)
hiring success

Hiring success: a step-by-step guide Learn skills & techniques that will help you find the candidate most likely to be successful in your organization. Includes a look at the various legal issues involved (26 mins)

Note: Link expires 28/02/09
interviewing Interviewing for a Job covers preparing for an interview, dressing for an interview, using body language to good advantage, articulating skills & abilities, answering difficult questions, & handling salary & benefits issues. (12 mins)
Note: Link expires 28/02/09
performance appraisals

Performance appraisals: getting results Watch a large firm working to make its review process more effective, while a small company begins to formalize its process for the first time. (18 mins)
Note: Link expires 28/02/09

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Customer Service

commendable customer service

In Commendable Customer Service viewers will see how to provide exceptional customer service with a smile, a professional appearance, & a positive attitude. (16 mins)
Note: link expires 14/03/09
goals of customer service The Goals of Customer Service. Watch what customer service is & what it isn’t; the skills necessary to achieve it; the rationale for improving service; &the categories of customer service. (20 mins)
Note: link expires 14/03/09
difficult questions Handling Difficult Questions. See how to prepare for commonly asked questions, how to tactfully answer illegal questions, & how to prepare for skeleton questions. (28 mins)
Note: link expires 14/03/09
difficult situations Managing Difficult Situations, for example, how do you satisfy customers who want something you cannot give them?; how do you work out a deal with a customer when you cannot agree on the terms? (20 mins)
Note: link expires 14/03/09
telephone courtesy Telephone Courtesy Pays offers pointers for effectively using the telephone (23 mins)

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The Environment

green revolution The Green Revolution addresses the financial, technological, & organizational obstacles that must be overcome before human society & planet Earth can truly coexist. (50 mins)
Note: link expires 14/03/09

Hospitality Industry

travel & hospitality

Careers in Travel & Hospitality. Learn more about one of Fortune’s Most Admired Companies, jetBlue; & HK Hotels, family-owned & -operated accommodations infused with charm & Old World service. (17 mins)
Note: link expires 14/03/09
hospitality industry

Careers to Consider: The Hospitality Industry illustrates the exciting opportunities offered by the industry & shows how job-seekers with almost any skill set or educational background can find success in the field. (23 mins)
Note: link expires 14/03/09
hospitality & tourism Hospitality & Tourism. Get the inside track on what the work is like by talking to a travel agent, hotel manager, baker, & waitress. (22 mins)
Note: link expires 14/03/09

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Human Services

human services Human Services. Because it’s all about interacting with & helping other people, the Human Services Cluster is also where some of the most personally rewarding careers can be found. (22 mins)
Note: link expires 14/03/09

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Nutrition & Cookery

art of food presentation

The Art of Food Presentation. To any good cook, a meal is more than food—it’s a form of visual self-expression. Watch techniques used by professional chefs to create & serve food that pleases the eye as well as the taste buds. (22 mins)
Note: link expires 14/03/09
breakfast

Breakfast: the Most Important Meal of the Day. Greater physical stamina, better concentration at school or work, a more efficient metabolism—the evidence is overwhelming that a healthy breakfast is the key to a productive day. (21 mins)
Note: link expires 14/03/09
healthy seasoning Cooking with Healthy Seasonings. Join our animated friends...herbs & spices...as they take us on a journey of culinary discovery looking at health benefits as well as historical backgrounds. (10 mins)
Note: link expires 14/03/09
fast food techniques Fast Food Techniques. Watch the techniques used in the fast food business: grilling, broiling, & frying. Each method is demonstrated & explained as safety tips are highlighted throughout (14 mins)
Note: link expires 14/03/09
food safety Food Safety. Watch how to shop for the freshest foods, store them wisely, & prepare them correctly. (21 mins)
Note: link expires 14/03/09
food borne illness Food-Borne Illness. Describes common—and serious—food-borne illnesses, how they’re spread, & how they can be prevented through careful food handling & proper food preparation. (24 mins)
Note: link expires 14/03/09
herbs & spices Herbs & Spices. A home economist defines herbs & spices & shows how they can be grown or purchased, stored & used to flavor & garnish. (16 mins)
Note: link expires 14/03/09
kitchen safety Kitchen Safety. Using examples & what-if situations, it explains how to safely use & store knives; how to operate small appliances & the stove without accidents; how to prevent bruises, shocks, & burns; & how to put out a fire. (17 mins)
Note: link expires 14/03/09
let's do lunch Let's Do Lunch. “Who has time?” “I don’t need the calories.” “A double bacon cheeseburger fries…now that’s a good lunch!” Sound familiar? Well, see why that second meal of the day is vital to health & academic performance. (26 mins)
Note: link expires 14/03/09
new food pyramid The New Food Pyramid. When it comes to nutrition today, one size doesn’t fit all, so the USDA created MyPyramid, a food guidance system that emphasizes a more individualized approach to improving diet & overall physical fitness. (21 mins)
Note: link expires 14/03/09
paper plates Paper Plates to Silver Spoons: the Complete Guide to Table Manners. This entertaining video takes both a serious & a humorous look at the importance of learning table manners. (38 mins)
Note: link expires 14/03/09
food industry Professional Careers in the Food Industry. Takes viewers behind the scenes to watch a food stylist, a chef, a caterer, & a food scientist at work. (17 mins)
Note: link expires 14/03/09
snack attack Snack Attack. We’re surrounded by processed snack foods—and they taste so good. It’s a shame they’re just not good for us! (22 mins)
Note: link expires 14/03/09
careers in food Careers in Food. Section 1 introduces the art & craft of cheese-making through the experiences of a mother/son team; in Section 2 one of America’s top chefs & owner of the Blue Hill restaurants talks about his work. (21 mins)
Note: link expires 14/03/09
table setting Table Settings: Banquets to Barbecues reviews the techniques of the various table settings including family-style & buffet. (10 mins)
Note: link expires 14/03/09
what's for dinner What's for Dinner? Dinner used to be a time to sit down to a wholesome, home-cooked meal—a rarity today! This video shows how a nutritious dinner can improve physical & mental performance & help control weight. (21 mins)
Note: link expires 14/03/09

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Research

information literacy Information Literacy: the Perils of Online Research. What exactly does information literacy mean? With a focus on the Internet, this video explains how to conduct solid online research by collecting information in an organized, efficient, & ethical way. (21 mins)
Note: link expires 14/03/09
design experiments Introduction to Designing Experiments. Adam suspects that most hairy dogs have balding owners. Testing his “pet” theory at a local park, he quickly finds flaws in his own experiment. This video demonstrates Adam’s second test, involving better preparation, more rigorous analysis, & an exciting pasta cook-off. (23 mins)
Note: link expires 14/03/09

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Science & Technology

careers in science Careers in Science. Section 1 - a small-town girl with a keen interest in flying makes a remarkable career for herself at NASA. Section 2 - a music major who ended up with degrees in cell biology & human genetics. (19 mins)
Note: link expires 14/03/09
careers in technology Careers in technology. Section 1 - showcases the environmentally clean, zero-emission Ballard Fuel Cell. Section 2 - a discussion of the starting of the direct-to-Internet TV service Brightcove. (18 mins)
Note: link expires 14/03/09
cyber security Cyber security. This program cautions students about potential hazards to their computers - not to mention their careers, finances and futures - that exist online. (20 mins)
 

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Self Improvement

winning presentation Basics of how to Plan, Write & Give a Winning Presentation. Learn how to overcome the "presentation jitters" & deliver what the audience expects - a great speech. (30 mins)
be better prepared Watch Be Prepared for Meetings to learn to use techniques for getting off to a good start as well as how to end meetings on a positive note (24 mins)
body languaue

We do it automatically, speaking far louder than when we use words. Watch Body Language to find out some amazing facts about how we communicate. (24, 18, 35 mins)

Part 1 | Part 2 | Part 3

professional image Developing a Professional Image investigates not only the visible factors of proper attire & hygiene, but the issues of attitude, professional self-esteem, familiarity with technology, & knowledge of business trends as well. (23 mins)
Note: link expires 14/03/09
extraordinary answers Extraordinary Answers to Common Interview Questions uses a quiz-show format & career experts to help job-seekers recognize good & bad answers to many of the most common questions—with an emphasis on preparation (22 mins)
Note: link expires 14/03/09
first impressions First Impressions: Etiquette & Work Habits for New Employees. A bad first impression is hard to shake…something Jason, Marita, & Chris are about to find out on their first day at work. (22 mins)
Note: link expires 14/03/09
reading people

Did you know that you can "talk" to other people without even opening your mouth? If you want to know how to read these silent signals, then watch this video, Reading People. (21 mins)

say it better This video, Say It Better, | shows you how to overcome the fear & dread most people face when speaking in public. (22 mins)
Why Didn't I Think of That?

Why didn't I think of that? teaches skills that help develop creative potential. These include skills like changing one's viewpoint to see problems in a "new light". (27 mins)

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